Our Value and Mission
Elevate your business with our cleaning solutions
Founded over six years ago, BGD Concierge was born from a passion for enhancing the lives of busy professionals and individuals who value both time and luxury. Our founders recognized the need for high-quality, personalized concierge services that cater to unique lifestyles. With expertise in hospitality, event planning, and client services, we are dedicated to delivering exclusive and memorable experiences that elevate the everyday.
Based in the Greater Toronto Area (GTA), we serve clients locally, nationally, and internationally. Our global network of partners allows us to provide comprehensive services wherever our clients are, ensuring that their needs are met no matter where life takes them.
At BGD Concierge, we offer anticipatory service, exclusive access, and customized experiences tailored to each client’s tastes and interests. By dynamically adjusting our offerings based on real-time data and client feedback, we create seamless, stress-free experiences that go beyond the ordinary. Our mission is to exceed expectations with integrity, discretion, and a relentless commitment to excellence, meticulously managing every detail to ensure every moment is truly memorable. We strive to be a trusted partner in our clients’ lives, providing peace of mind and enriching their journey with exceptional care and attention.
What Sets Us Apart?
At BGD Concierge, we distinguish ourselves by offering personalized, tailor-made services that align with each client’s unique lifestyle. Through exclusive partnerships and insider access, we provide unparalleled experiences and VIP treatment. Our team of experts delivers with professionalism, confidentiality, and a commitment to exceptional customer care, ensuring trust and reliability in every interaction.
At BGD Concierge, we believe that every client is unique. We provide highly customized services, ranging from bespoke travel itineraries to exclusive event planning, ensuring that every detail aligns with our clients’ tastes and lifestyles. Our meticulous attention to detail guarantees an exceptional experience every time.
Our strong relationships with luxury venues, brands, and service providers enable us to offer unparalleled access to events, experiences, and products. We provide VIP treatment, including priority reservations, upgrades, and insider knowledge, ensuring that our clients enjoy privileges that are not readily available to the public.
Our team comprises experts with deep knowledge of travel, events, lifestyle, and luxury services. We combine local insights with a global perspective, allowing us to cater to diverse client needs, whether finding hidden gems locally or planning international adventures.
We prioritize discretion and professionalism in all our interactions. Our commitment to client privacy and reliable, responsive service makes us a trusted partner for high-profile clients and busy professionals.
Our client-centric approach involves active listening, empathy, and a dedication to exceeding expectations. We continuously improve our services based on client feedback and evolving market trends, ensuring we always offer the best.
With a proven track record of delivering high-quality services, BGD Concierge has built a reputation for trustworthiness and reliability. Our client’s confidence in our ability to deliver is our greatest asset.
Our Clients
We proudly serve a diverse range of clients, including:
- Corporate Executives and Senior Management: From managing schedules and travel arrangements to organizing corporate events and personal concierge services, we enhance work-life balance for C-suite executives.
- Human Resources and Employee Benefits Teams: We offer concierge services as part of employee wellness programs, including on-site and virtual services and corporate gifting.
- Sales and Client Relations Teams: Our services include client entertainment, corporate hospitality, and travel coordination, ensuring seamless client engagement.
- Event Planners and Corporate Communications: We provide full-service event management, brand activations, and logistical support for corporate events and trade shows.
- Legal and Financial Services Firms: We enhance client experiences with high-level concierge services, office management, and access to exclusive events.
- Technology and Startups: From team-building activities to office concierge services, we cater to the fast-paced environments of tech companies and startups.
- Large Corporations and Multinational Companies: Our comprehensive corporate concierge programs and international services support diverse business needs, including diversity and inclusion events.
Our Team and Expertise
Our team boasts a wealth of experience and skills, including:
We guarantee high quality services.
Hospitality and Customer Service:
Expertise in luxury hospitality, focusing on creating welcoming and comfortable experiences.
Event Planning and Management:
Proficiency in planning events from small gatherings to large corporate functions, with strong project management and logistical skills.
Lifestyle Management:
Extensive experience in personal shopping, wellness planning, and luxury lifestyle curation.
Business and Corporate Services
In-depth knowledge of corporate environments, office management, and executive assistance.
Exclusive Access and Networking:
Connections within various industries provide access to exclusive events and VIP experiences.
Problem-Solving and Adaptability:
A proven track record in handling unexpected challenges with creativity and adaptability.
We Have Extensive Experience
At BGD Concierge, we are committed to making every moment extraordinary for our clients and fostering a positive, innovative workplace for our team.
Meet Our Professionals
The trained crew approaches any task from a unique perspective. Our methodology is unique in the industry. With great pleasure, we would like to introduce our dedicated team.
Alex Milovanovic
General Manager
Misha Zivanovic
Director
Patrick Scavone
Ops Manager
Nathalia Keller
Health and Safety Manager